Heathrow Airport bottom of the class again
December 2, 2008
London Heathrow is the airport most frequent travellers want to avoid according to a new survey from Priority Pass, the airport VIP lounge programme.
Priority Pass members, who take an average of 19 flights a year, were asked to name their favourite airport as well as the one they consider the worst to travel through.
Heathrow Airport was a clear “winner” in the “worst airport” category with 15% of the votes of worldwide travellers. British travellers were even more damning, with 30% naming Heathrow as the worst airport in the world.
Paris Charles de Gaulle also fared badly, along with Los Angeles airport.
There was less agreement on the favourite airports, with Hong Kong topping the list, gaining 13% of the vote, followed by Singapore (11%) and Amsterdam (7%).
More details on the survey are on the Priority Pass website.
“Heathrow’s reputation remains battered after a series of PR disasters in the last year or so,” commented Jonathan French, Brand Director of Priority Pass, “but there are signs that Terminal 5 may be able to swing opinion back in the long-term.”
Summary of results (Worldwide vote)
Which airport do you think is the worst in the world?
- 15% London Heathrow
- 5% Paris Charles de Gaulle
- 5% Los Angeles LAX
- 3% Chicago O’Hare
Which is your favourite airport?
- 13% Hong Kong Chek Lap Kok
- 11% Singapore Changi
- 7% Amsterdam Schiphol
- 5% Dubai World Central
Summary of results (British travellers only)
Which airport do you think is the worst in the world?
- 30% London Heathrow
- 5% London Gatwick
- 4% Los Angeles LAX
- 3% Paris Charles de Gaulle
Which is your favourite airport?
- 17% Singapore Changi
- 11% Amsterdam Schiphol
- 9% Dubai World Central
- 7% Hong Kong Chek Lap Kok
